Contact Customer Support
We're happy to answer your questions and assist with any concerns. Please complete the contact form below, and a member of our support team will respond as soon as possible.
We are committed to providing needed information and helpful support to all our customers.
Contacting Us
When contacting DigiNetLink.net, please ensure that:
- You provide a valid email address where we can reach you.
- Any spam-filtering or email-blocking settings allow messages from our domain.
- Our email address is added to your contacts, address book, or trusted sender list to help ensure our responses are delivered to your inbox.
Response Times
We strive to respond to all inquiries promptly and in the order they are received. Most inquiries are answered within a few hours, and all inquiries typically receive a response within 24-48 hours.
Registered customers receive priority support. To help us assist you more efficiently, please include your Customer ID and Order Number when submitting your inquiry.
Existing Customers
If you have made a purchase through our website, please include the following information in your message:
- Order Number
- Description of your question or concern
Providing this information helps us process your request more quickly and avoid unnecessary delays.
Bulk Orders and Reseller Program
We offer reseller opportunities and quantity discounts for qualified organizations, including:
- Government agencies
- Educational institutions and schools
- Military organizations
- Corporate customers
A minimum order quantity of 10 units is required.
For bulk order inquiries, please submit your request through the contact form with the subject line "Bulk Orders." Responses are typically provided within 24-48 hours.